Privacy Policy – Bella Aura Aesthetics

Last Updated: 06/29/25

At Bella Aura Aesthetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or book services with us. By using our website or booking any services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing address, and other contact details.
  • Service Information: Details of the services you book, including treatment preferences, service history, and any notes or feedback from your appointments.
  • Payment Information: Credit/debit card information or other payment details used for processing transactions (Note: We do not store full payment details, as these are handled securely by our payment processors).
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and website activity.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

  • To Provide Services: We use your contact details and service preferences to schedule and fulfill your appointments, deliver treatments, and ensure you receive the best possible service.
  • Communication: We may use your email or phone number to communicate about your appointments, follow up on feedback, offer promotional deals, and send newsletters (you can opt out of newsletters at any time).
  • Payment Processing: Your payment information is used to process transactions related to the services you book with us.
  • Website Improvement: We use data regarding your usage of our website to improve the user experience and optimize the services we provide.

3. How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

  • Encryption: Sensitive information, such as payment details, is transmitted through a secure SSL connection to protect data during the booking process.
  • Restricted Access: Only authorized personnel have access to your personal data to ensure it is handled securely.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share your data with third-party payment processors or service providers who help us manage our operations, such as booking systems, customer support, and marketing services.
  • Legal Compliance: We may disclose your personal information if required to do so by law, such as in response to a court order or other legal request.
  • Business Transfers: In the event of a business sale or merger, your information may be transferred to the new owner to continue providing services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience and analyze website traffic. Cookies are small files that are stored on your device and enable us to recognize your preferences when you visit our site again. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

6. Your Rights Regarding Your Personal Data

Under privacy laws such as the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: If any of your information is incorrect or incomplete, you have the right to request corrections.
  • Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing emails or newsletters at any time by clicking the “unsubscribe” link at the bottom of any email.
  • Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at the details provided below.

7. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. If you wish to request the deletion of your data, please contact us, and we will consider your request in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party sites, so we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

Bella Aura Aesthetics reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: belle.revaldo@gmail.com
  • Phone:+33-744-16-29-50